![]() ![]() Once you download the Outlook app and get signed in, you can follow the steps below to remove your Queens account from the native mail app to stop the password prompt. You can find the Outlook app in the App store as a free download: The Outlook App is the preferred method of accessing your Queens email. The Outlook Mobile app is not affected by the new authentication method, the IOS native mail app is the only app that has had this issue. If your device is not meeting this requirement, you must first upgrade your OS. Note: You must have IOS 11 or newer (or iPad OS 13.1 and newer). Below are 3 methods to resolve this issue. This article addresses the issue of iPhone users' native mail application continually prompting for a password and displaying a 'Password Incorrect' error after entering the password. ![]()
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